FAQ / Info A-Z

harry’s home Berlin-Moabit is located in the heart of the Mitte district, in the Moabit neighborhood—Alt-Moabit 86a, 10555 Berlin, Germany. Berlin Central Station, the banks of the Spree, the Zoologischer Garten, and Kurfürstendamm are all just a few minutes away. Right behind the hotel is a private, quiet park.

The “Turmstraße” subway station on the U9 line is just a 2-minute walk away. The bus stop is right outside the door—the 245 bus will take you to the main train station in just a few minutes. The tram stop is about 100 meters away; it will take you to Berlin Central Station in about 10 minutes. From BER Airport, you can reach the hotel in about 45 minutes by public transportation.

Phone: +49 30 814548500

Email: berlin@harrys-home.com

Website: berlin.harrys-home.com

Monday through Saturday: 6:30 a.m. – 11:00 p.m.

Sunday and public holidays: 07:00 a.m. – 10:00 p.m.

Outside of these hours, you can reach us by phone at +49 30 814548500 in case of an emergency.

Check-in is possible from 4:00 p.m. Early check-in or 24-hour check-in is also available upon request.

Check-out is until 11:00 a.m.

At the front desk, you can pay with a debit card or a credit card. Accepted credit cards: American Express, Diners, Visa, and Mastercard. Please understand that we cannot accept cash.

Monday to Friday: 06:30 a.m. – 10:00 a.m.

Weekends and public holidays: 07:30 – 11:00 a.m.

Typical of harry’s home: a wide selection of regional and homemade dishes and drinks. Hot egg dishes, fresh fruit salad, freshly baked cake, a wide selection of sausages, ham, and cheese, as well as muesli with various cereals and honey from our own bee sponsorship program. We also offer specialty coffees, tea, milk, cocoa, and a variety of fruit juices.

Yes, free Wi-Fi is available throughout the hotel – in the rooms and in all public areas. Simply select the “harry’s home” network, no password required.

Yes, upon request, you can have a Nespresso machine—including 5 capsules—delivered to your room for €5 per day.

The rooms have an individually adjustable air conditioning and heating system. A brief guide is available in your room—if you have any questions, the team at the front desk will be happy to help.

Yes, each room has a safe in the closet. Please use this for your valuables – the hotel cannot accept any liability for the loss of valuables in the room.

Yes, harry’s home Berlin-Moabit has its own accessible room. The building is wheelchair-accessible and can be reached by elevator on all floors.

At harry’s home, out of consideration for the environment, regular room cleaning begins after the third night and takes place every three days. In this way, we work together to promote a more sustainable use of resources.

If you’d like your room cleaned or your towels changed earlier or on a different day, that’s certainly possible. Just let the front desk know. We’re happy to accommodate your requests.

Yes, there are coin-operated washing machines and dryers available at the Service Point. Laundry detergent can be purchased at the front desk. You’ll also find an ironing station there. The reception desk also offers laundry and ironing services for guest linens upon request and for a fee.

Bathrobes are available on request at reception for a fee. Sewing kits and laundry bags are also available there.

The Service Point provides you with everything you need around the clock: snacks, cold drinks, small ready-to-eat meals, and toiletries such as toothbrushes, razors, slippers, and facial tissues. You’ll also find washing machines, dryers, and an ironing station there.

harry’s living room is our cozy meeting place in the hotel – lobby, bar and lounge all in one. Here you can relax with a cup of tea or a drink, work (with charging facilities) or order your favorite meal from our delivery service. Simply feel at home.

Absolutely! The spacious rooms and apartments offer plenty of room—even for larger families. Rooms with connecting doors can be perfectly combined to create an even larger apartment. Apartments with their own kitchenettes make family life even easier.

Children up to and including 6 years stay free of charge (Kids4Free). Children up to and including age 6 also receive a free breakfast if the accompanying adult has booked breakfast.

Yes, your pet is more than welcome! We charge €15 per day. Please note that this price does not include food, but only the final cleaning.

Yes, in the hotel’s underground parking garage, which has direct access to the hotel. The cost is €20 per night. You can get information about long-term tickets at the front desk.

Yes, electric cars can be charged at the hotel’s electric charging stations. Payment is made directly at the charging station.

Yes, harry’s home Berlin-Moabit has a seminar room on the top floor—filled with natural light, air-conditioned, fully equipped, and featuring its own sun terrace with a view of the greenery. Ideal for sustainable meetings, workshops, and creative sessions right in the heart of Berlin. You can get personalized offers, packages (ranging from half-day to full-day packages, including meals), and information at the front desk or by emailing berlin@harrys-home.com.

Yes, we’ve put together custom packages that not only let you save money but also offer you special experiences—from the “4=3” Long Weekend Special to the Long Stay Offer. You can find all our current offers on our Offers page.

Yes! Surprise your loved ones with a stay at a harry’s home hotel of your choice. Gift certificates are the perfect gift for people of all ages. Order directly online at gutscheine.harrys-home.com.

There’s plenty to discover in and around Berlin—from Museum Island and the Brandenburg Gate to walks along the Spree and Tiergarten, all the way to Berlin’s vibrant cultural and nightlife scenes. We’ve compiled all the activities and leisure tips on our Activities page.

Protecting our environment is important to us. We are committed to e-mobility, flexible room cleaning to conserve resources, and adherence to strict sustainability criteria that are monitored by independent organizations. You, too, can do your part—for example, by skipping daily housekeeping or by properly sorting your trash in your room and at the front desk.

There are several pharmacies within a few minutes’ walk of the hotel. You can find out which pharmacy is currently on emergency duty and get the exact addresses at the front desk.

Yes, a general practitioner, dentist, ophthalmologist, dermatologist and other medical facilities are within easy reach. More information is available at reception.

You’ll find ATMs in the immediate vicinity of the hotel. The staff at the front desk will be happy to show you the nearest bank branch on the map.

Berlin has a dense network of bike-sharing stations. You can find out where the nearest station is and get recommendations for local rental locations at the front desk.

Yes, a first aid kit is available at reception.

Special corporate rates can be arranged for groups that stay a certain number of nights per year at any harry’s home hotel. Contact: berlin@harrys-home.com

Yes, your luggage can be safely stored at the front desk—before check-in or after check-out. Just talk to the team directly.

Yes, you can make copies and printouts at the front desk for a small fee. You can find out the current prices when you get there.

We sort our waste according to the rules in effect in Berlin: general waste, paper, packaging (yellow bin), food waste, and glass. You can drop off glass, returnable bottles, cans, and paper at the front desk—we’ll make sure they’re disposed of properly.

Emergency exits are marked throughout the hotel. The emergency plan is posted on the inside of your bedroom door.

Fire Department & Emergency Medical Services: 112 | Police: 110 | Medical On-Call Service: 116, 117 | Berlin Poison Control Center: 030 19240 | European Emergency Number: 112

There is a post office just a few minutes’ walk away. You can find out the exact address and hours of operation at the front desk.

Smoking is strictly prohibited throughout harry’s home. Smoking is permitted only on the balcony or outside the hotel. Failure to comply will result in charges for the fire department’s response and a special cleaning service.